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Refund Policy

Last updated: May 2026

1. Overview

At The Healing Vibrations LLC, we are committed to providing high-quality holistic wellness services. We understand that circumstances can change, and we aim to handle all refund and cancellation requests with care, fairness, and transparency.

2. Cancellations & Rescheduling

We kindly ask that all cancellations or rescheduling requests be made at least 48 hours prior to your scheduled appointment. This allows us to offer your time slot to other clients.

  • 48+ hours notice: Full credit or rescheduling at no charge.
  • 24–48 hours notice: A 50% session fee may be retained as a late cancellation fee.
  • Less than 24 hours notice / No-show: The full session fee may be retained.

3. Refunds for Single Sessions

Refunds for single sessions are available if a cancellation is made at least 48 hours in advance. Sessions cancelled with less than 48 hours notice are generally non-refundable, though we may issue a credit toward a future session at our discretion.

4. Refunds for Packages

Service packages are non-refundable once any session within the package has been used. If no sessions have been used, a full refund may be requested within 7 days of purchase. Unused sessions within a package may be credited toward other services at our discretion.

5. Exceptional Circumstances

We understand that emergencies happen. If you experience a medical emergency, serious illness, or another unavoidable situation, please contact us as soon as possible. We will review these situations on a case-by-case basis and do our best to accommodate you.

6. How to Request a Refund

To request a refund or discuss a cancellation, please contact us by:

Please include your name, booking details, and reason for the request. We aim to respond within 2–3 business days.

7. Changes to This Policy

We reserve the right to update this policy at any time. Changes will be reflected on this page with an updated date. We encourage you to review this policy periodically.